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High bill - Coggle Diagram
High bill
ORIGIN CHECKS
Balance Carried forward
Discounts
Rates
Concession / Rebates
Meter Readings
Smart Meter
MDV
Meter Test
Basic meter
Check Read
Meter Test
Number of billings days
Other charges/credits
Tariff Check
CUSTOMER CHECKS
Trends
Comparison
Seasonality
Number of users
Life style changes
Additions
Cross wiring of the premises
Faulty or new appliances
If bill correct
Payment Arrangement
Energy Saving tips
Complaint
Advise cx to go OMBUDSMAN