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In to Credit - Coggle Diagram
In to Credit
payment methods
Cheque
Bpay
Credit card
Post office
Centrepay
Cx needs to setup from APP or call.
Check REF in Kraken
Direct Debit
Kraken will pause recording automatically when adding CC
Payment Types/Schedules
Variable/payment processed on due date for full
Fixed (Usage and Debt only)
Setting up payment arrangement
Check bal,estimate and start date
Where in KRAKEN
Payments and direct debits
Collection call
Verify 3 ID and OB script