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MICE department in hotels by Berta - Coggle Diagram
MICE department in hotels by Berta
MICE manager
Royal Hotels (small hotel)
Help with cuisine
Flowers for tables
Check-ins
Hotels are veneus
Receive the request
Make it happen
Banquet Event Order
Large hotels
Big chain
Same rules
Credos
Philosophy of the company
Uniform
Report everything to the big directors
Put as much information as possible in the systems they work with.
Client visits
Receive requests
Request an option
Invoice (proforma)
Once received the 1st payment
Sent all the information
Events manager
Check everything is okay
Request
International
Very in advance
Huge audiovisual
Small hotels
More flexible
Need to know everything
One will need to help other departments
Less capacity
Request
National
Last minute
Simple audiovisual
Renaissance fira hotel
11 rooms
Everything is connected
Document with
All the rooms' capacity
Combination of rooms
Opera system
Way that the events are classified
Excel (drive)
All the events
Sales executive
Check the availability
Check rates for the dates
Check if there's a group holding space