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CHAPTER 3: MANAGING ETHICS AND DIVERSITY - Coggle Diagram
CHAPTER 3: MANAGING ETHICS AND DIVERSITY
Why Should Managers Behave Ethically?
Pursue
self-interest,
not consider societal interest will destroy the resources
Stakeholders don't have trust in the company and try to defraud one another => reduce
efficiency
and
effectiveness
Seeing one person profit from being unethical can
encourage
other to act the same way
Greater trust and ethical behaviour can help them to work together well to
raise company's performance
Sources of an Organization’s Code of Ethics
Societal ethics
The values and standards embodied in a society's laws, customs, practices, and norms and values
Professional ethics
The values and standards that groups of managers and workers use to decide how to behave appropriately
Individual ethics
Personal values and standards that result from the influence of family, peers, upbringing, and involvement in significant social institutions+
Managers use to make appropriate decisions with regard to
the interests of stakeholders
The Increasing Diversity of the Workforce and the Environment
Diversity
Dissimilarities—differences—among people
Glass ceiling
The
invisible barriers
that prevent minorities and women from
being promoted
to top corporate positions
Age
Managers create policies and procedures that treat all workers
fairly
, regardless of their ages.
Race and Ethnicity
Stakeholders in the environment are
diverse
Managers have to be especially sensitive to avoid
stereotyping
different groups
Religion
Managers must recognize and be aware of different
religions
and their
beliefs
Capabilities/Disabilities
Promote an environment in which employees feel comfortable
Enable those with disabilities to effectively perform their jobs
Socioeconomic Background
Socioeconomic background: a
combination
of social class and income-related factors.
Managers be sensitive and responsive to the
needs
and
concerns
of individuals who might not be as well off as others.
Sexual Orientation
Affirm their rights to fair and
equal
treatment
, and provide benefits to same-sex partners of gay and lesbian employees