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G4: Cashier-less Store and New Retail, G4 (IPCM3 張瑋珊 vesan, IBS3 蘇霈琪 peggy…
G4: Cashier-less Store and New Retail
Alibaba's Hema stores
Background
Jack Ma
" New Retail "
65 location /year
supermarket
Offline store
Hema apps
digital price tags
scan product barcode
product information
customer reviews
payment
alipay
facial recognition
self check-out
Distribution center / Online
Super fast delivery
Stores as fulfillment centres
payment
alipay
Robot.He
the robot server delivers it directly to the table
After the dish has been served,the robot automatically returns and waits for it's next delivery
A robot-controlled refrigerator
keeps the seafood cold and fresh
the employee put the bagged items on a hanger attached to a conveyor belt
conveyor belt
scan a QR code at their tabe
Ordering from the menu
diners pick fresh seafood for their meal
2.pay with Hema app
The future of unmanned store
The USA and China competition
Unmnanned store bubble started to pop in China as soon as 2018
Customer experience
May suit some product categories and some of the consumer
People prefer to talk to human and communicate them
Uncertain future
Interestingly, even after the unmanned store has failed, retailers are still actively investing in this type of business
In November 2019, Singapore-based Octobox started trialing an unmanned store in the National University of Singapore.
Saha Group, Thailand’s leading consumer goods manufacturer , has committed nearly US$1.7 million to ring the first unmanned store to Thailand.
Amazon Go
advantages
size
The world's best online retailer
store
Physical store
computer vision
sensor fusion
deep learning algorithms
Online shop
Diversification commodity
Fresh food
software
book mp3
Checkout
No need to line up
Can reduce purchase time
high reputation
The target customer is very wide
disadvantages
people's Job opportunities decrease
Account exception
Can't enter the mall to buy commodity
Just Walk Out
Hardware
Phone
Cameras
Sensors
RFID readers
Recognizer
Software
Amazon Go App
Anti-Cheat system
Inventory management
Shelf :star:
Identity recognition
Algorithm
Gateway :no_entry:
Customers :silhouettes:
Feature
Efficiency
Grab & Go
Meal kits
Small
Between Supermarkets and Convenience stores
The Hema app
advantage
accurate deta
diversification goods and service
convenience
disadvantage
the commodity safety
immature development
G4
IPCM3 張瑋珊 vesan
IBS3 蘇霈琪 peggy
IBS M2 Oyundari Gansukh
IBS1 黃俊喬 joe
IBS1 黃廷丞 jason
IBS1 陳佩宏 Elvira
