LO1
Equality
Diversity
Rights
Values of care in health & social care services
Values of care in child care services
Support networks
Advocacy services
Promoting equality means ensuring people are treated fairly and equally.
All individuals must be given the same choices and opportunities regardless of their specific needs and differences.
They must not be discriminated against due to their race, age, sexuality, disability or gender.
Diversity encompasses recognising and valuing that every individual is unique.
Valuing diversity involves accepting and respecting individual differences.
Rights are what everyone is legally entitled to and are enshrined in legislation.
Choice
Gives individuals control over their lives and increases their self-esteem because it promotes independence.
Confidentiality
Information should only be shared on a need-to-know basis.
Only exceptions to this are if a person: is at risk of harming others, is at risk of harming themselves, or is at risk of being harmed by others.
Protection from harm and abuse
Safeguarding procedures should be followed at all times to protect adults and children in care environments.
Equal and fair treatment
Individuals should be treated in accordance with the law and their needs.
Everyone should be given the same opportunities to access education, health and social care.
Providing the same treatment does not always guarantee equality, because different individuals are in different situations and have different needs.
Consultation
Individuals in health, social care or child care environments should be asked for their opinions and views about the type of care and activities they would like, and their views and opinions taken into account of wherever possible.
Right to life
An individual's life is protected by law.
This means that no one is allowed to harm you and equally you are not allowed to harm anyone else.
Race
Religion
Cultural differences
Gender reassignment or gender
Sexuality and sexual orientation
Age
Family structure
Marriage and civil partnership
Social class
Dress
Language
Food
Music
The arts
Education
Pregnancy
Disability
Promoting equality and diversity
Promoting individual rights and beliefs
Maintaining confidentiality
Care workers should always use non-discriminatory language and not be patronising to the individual's they are caring for.
Care environments could provide access to a prayer room or transport to a church.
They should challenge discrimination, such as racist or sexist remarks made by a staff member or other individual.
Care should meet an individual's specific needs.
A trip out for residents of a care home should be somewhere that has a wheelchair access and a hearing loop system.
In health care the right to choice of a pregnant woman could be supported by asking her whether she wants to give birth at home or at the hospital.
Providing a menu with vegetarian, gluten free, halal and kosher options caters for all types of dietary needs and providers choice for all.
It would not be appropriate for care staff to chat in a corridor about one of the residents in a care home, or to leave a resident's personal file lying around in the lounge.
Documents containing person al information should be filed away in a locked cabinet or in a password-protected electronic records.
Information should only ever be shared on a need-to-know basis with practitioners involved with the individual's care.
Making the welfare of the child paramount
Keeping children safe and maintaining a healthy environment
Working in partnership with parents/guardians
Encouraging children's learning and development
Valuing diversity
Ensuring equality of opportunity
Anti-discriminatory practice
Maintaining confidentiality
Working with other professionals
Child care environments should use a child-centred approach where the child's needs come first.
A child must never be humiliated by being publicly told off and should not be verbally abused or smacked.
A safeguarding procedure should be in place and all staff should be DBS checked.
Staff should wear lanyards for identification
Health and safety procedures and legislation should be followed.
There should always be an appropriate staff to child ratio. A bullying policy should be in place.
There should be a two-way relationship between parents/guardians and the care setting.
Parents and practitioners need to listen to one another and value one another's views for the best outcome for the child.
Parents have a right to play a central role in making decisions about their child's care, and successful relationships between practitioners and parents will have a beneficial impact on the child's wellbeing.
Activities should be stimulating and interesting for the children and suited for their developmental progress.
Displays, toys, resources and food should reflect different cultures, beliefs and needs.
Celebrate a range of festivals, with all the children.
Meeting children's individual needs, whether those are cultural, religious, to do with mobility, dietary or communication.
Meeting individual communication or mobility needs shows all children are valued.
Welcome signs should be in different languages.
Staff should be aware of, and follow, the equal opportunity policy.
Activities should be accessible to all with adapted resources if required or one-to-one support if needed.
All areas should be accessible to all; this may require adjustable tables to accommodate wheelchairs, and ramps to ensure physical access.
Staff should be good role models by using non-discriminatory language- no racist or sexist comments.
Discriminatory comments or behaviour should be challenged.
Information should be shared on a need to know basis only.
Children's personal information should be kept secure in a locked filing cabinet or password protected if electronic.
It is important that staff do not have conversations about the children where they can be overheard, such conversations should take place privately.
Advocacy means getting support from another person in order to help an individual express their views and wishes, and ensures their voice is heard.
Mind
A charity that provides advice and support to empower those experiencing a mental health problems.
Age UK
A charity that raises awareness of the difficult situations faced by many older people, and keeps relevant issues in the public eye and relevant in parliament.
Headway
An association that promote understanding about brain injury and provides information, support and services to survivors, their families and their carers.
Informal support
Individuals may receive informal support from people they know, such as friends.
Sometimes it is necessary to work with other practitioners or agencies to support children.