Please enable JavaScript.
Coggle requires JavaScript to display documents.
THE PROBLEM-SOLVING PROCESS Solve it Cover Book Mock-Up - Coggle Diagram
THE PROBLEM-SOLVING PROCESS 
STEP 1: CLARIFY
-
-
-
Reframe the problem (Are we pursuing the right goals? What are the main assumptions - are they true? How would an outsider describe the problem?)
STEP 2: CAUSES
-
-
Develop hypotheses about the most likely root causes - which analyses and data are needed to test them?
-
-
STEP 3: CREATE
Divergent thinking for idea creation, convergent thinking for choosing the best idea
-
STEP 4: CHOOSE
-
-
Pros and cons, weigh them, best case/worst case
-
-