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KNOWLEDGE RETENTION AND ENTERPRISE CONTENT MANAGEMENT - Coggle Diagram
KNOWLEDGE RETENTION AND ENTERPRISE CONTENT MANAGEMENT
Components of ECM
Information Governance
Attributes
User Interface
Repositiry
ECM Stages
ECM Roadmap strategy
ECM Development
Access & Collaboration Requirements
Functional Requirements
Organizational Requirements
ECM Deployment
Processing Power
Test Configuration
Volume Handling
ECM Support
ECM solutions Implementations
Successful steps for implementation of ECM
Classification Scheme
User Interface & environment
Business & System Requirements
IT Infrastructure
Information Governance framework
Roll-out
Concepts of Operation
Post implementation
Business impacts through ECM
Physical Handling
Partial - Physical & Electronic
Complete Electronic Processing
KNOWLEDGE RETENTION
KNOWLEDGE LOSS
Process of
Integrating
Merging
Filtering
Coordinating
Combining
Distributing
Reconstructing Knowledge
Forms
From outgoing to current employees
From current to incoming employees
From databases and documents to current to incoming employees
Transformed
Individual to Group
Group to Individual
Individual to Individual
Group to Group
Types of Knowledge
Individual
Collective
Tacit
Formal
Explicit
Informal
Types of Enablers
People - based
Mentoring
Coaching
Shadowing, joint decision making
interviews, storytelling
System - based
Procedure repository
Contact database
Document management
Expert database
Factors
Culture
Encourages and facilitates KS, KR, KT
Processes
Determining KM Implementations
People
Awareness of KM, KR, KT
Technology
Supports Faculty and links staff, people and stake holders
Knowledge Based Content Management
Components
Models
Knowledge Activities, objects
Methods
Relationship b/w the constructs
Constructs
Represents Knowledge
Systemic view(forms knowledge object as whole (knowledge)
Construct- Information product, Know-where, and know-when
User view( connects content objects (information)
Construct - know- who, Semantic unit of information, Zone of responsibilities(ZoR)
Informative view( gathers content objects (data)
Dynamic Aspect - Transition of information
Rule aspect- Corelation of info structure & info Processing
Static( concerns with structure of information
Construct- content object, Knowledge components, Know-what, know-how & know why
Network view( forms a network of knowledge objectts by joining whole (understanding)
Constructs- Know-with, shared objects, coordination protocol
A set of instantiations
lessons learned and extracted from Real world application
Two Facets
The new KM Facet
The Traditional IM Facet
Activities Model of the KBCM Framework
Organizing Knowledge
Sharing Knowledge
Capturing Knowledge
Using Knowledge
Methods
Content organization
Content Sharing
Content Assesment
Content use