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COMMUNICATION & BARRIERS - Coggle Diagram
COMMUNICATION & BARRIERS
VERBAL
Tone of voice
Content
Volume of voice
Lip reading
Talking
NON VERBAL
Facial expressions
Sign language
Gestures
Eye contact
Posture
Body language
Touch
Active listening
Mannerisms
WRITTEN & VISUAL
Diagrams
Recordings
Signs
Books
Information leaflets
BARRIERS
Environment (noisy & busy)
Medical terminology, use simple language
Lack of time
Patients condition e.g. Dementia, confusion
Partially sighted or blind
Language
Pain
Anxiousness
Hearing loss