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Knowledge Retention and Enterprise Content Management, occurs, considers,…
Knowledge Retention and Enterprise Content Management
Knowledge Retention
Knowledge transfers
Good Environment
HR Mechanisms
Non-IT Mechanism
IT-Mechanisms
Knowledge Loss
"failure to capture knowledge at the organizational level and failure to maintain stored knowledge or organizational memory" (Levallet, N., & Chan, Y. E. 2019)
mobile experts
contextual knowledge
Knowledge Types
conscious knowledge
automatic knowledge
objectified knowledge
collective knowledge
"Knowledge transfer is a costly process for knowledge owners, and they tend to rely on the easiest KTMs for a specific type of knowledge." (Levallet, N., & Chan, Y. E. 2019)
Enterprise Content Management
Technology
new platforms
software
"The technology dimension is the main focus of ECM research." (Rosman, M. R. M. 2020)
integration
Process
comprehensive evaluation method
appropriate ECM
achieving benefits
Strategy
managerial
organizational
"The strategy dimension is becoming an increasingly
prominent dimension within ECM research." (Rosman, M. R. M. 2020)
implmentations
challenges
occurs
considers
has
include
includes
develop
deploy
selecting
develop
focuses
has
focuses