Factors affecting access to health services

Geographic location

Socioeconomic status

Health literacy

Cultural factors

Gender

People living in rural/remote areas have difficulty accessing the level of health services that those living in major cities access, simply because of the large distances they have to travel

Limited by low numbers of doctors, specialists and hospitals

Reduced availability of current technology foe diagnosis and treatment for those with emergency and chronic health needs

Royal Flying Doctor Service improves services for these people

Treatment for emergencies is still slower for those living in rural areas

People may need to travel large distances to access large regional hospitals (eg. preventative treatment), which takes away their time from work and family

People in major cities have access to hospitals, as well as living closely to hospitals

Refers to a person's position in society compared to others, based on income, occupation and education, which all impact their ability to access health services and information

Occupation

Education

Income

Health services can be expensive

There can still be out-of-pocket costs, even with bulk-billing from Medicare

Private health insurance may be out of reach for people on low incomes, hence long waiting times and out-of-pocket costs

Some people may not be able to afford to travel to access health services

People who work long hours may not have time to seek treatment

Some people feel the responsibility that they can't leave work to seek medical attention

Some people may not be able to take time off work (eg. self-employed)

See 'Health Literacy'

The degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions about how to access and use them

Overall levels of education are important for accessing and understanding health information

Treatment is becoming more complex (both information and actual services) so it is important to understand information

Low levels of literacy

Lower rates of participation in preventative health approaches (eg. cancer screening, vaccinations, mismanagement of medication)

The chances of this increase with low levels of education, socioeconomic disadvantage and language barriers

High levels of literacy

Access a greater range of services

Use health information to make better decisions to promote HWB

Overall level of health is improved

Intergenerational: what occurs in one generation, occurs in the next

Lower knowledge of cooking, risks, messages or understanding food labels

Don't have confidence to ask questions about their health

Language barriers

Religious beliefs

Values and expectations of services provided

Limits access to services

Less likely to access medical services and information because they don't understand what's been given to them, and they may not feel safe

Practitioners may lack understanding of particular cultures and concepts of HWB

Patients may feel disempowered and less likely to access services

Difficulty communicating with staff

Some religions, patients are prevented from receiving particular treatment, which may prevent them from seeking medical assistance

May not be covered by Medicare when they first migrate to Australia

Males use health services less then females, and are often reluctant to see help and ignore health measures that are offered

Not enrolled in Medicare

Not access the services provided

Limited opening hours outside of their work

Lack of male health professionals

Embarrassment of discussing sensitive and emotional issues

Discomfort in waiting rooms

Social norms and values associated with a traditional view of masculinity