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TOPIC 2: INDIVIDUAL BEHAVIOR, VALUES AND PERSONALITY, A model that explain…

- - - - Employees understand the priority of their various tasks and performance expectations.
      - Employees understand the preferred behaviors or procedures for accomplishing the assigned tasks.
      - Employees have accurate role perceptions when they understand the specific tasks assigned to them
  - - - Competencies
    - - 3 ways to match people with jobs
        
        Developing employee abilities through training.
        
        Redesigning job to fit person's existing abilities
        
        Selecting qualified people.
      - Job description vs. Job specification
        
        Job specification
        
        Job description
  - - - Consumer preferences
      - Economic conditions
    - - Internal practices
      - Leadership
      - Organizational policies
      - Procedures