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GROUP 2 - TUTORIAL 2 (AMAZON), Amazon uses the method of one portal, one…

- - - - well organized, classifed according to :
        
        material
        
        brand
        
        Dimension
        
        Colors
        
        fabric type
    - - explain and answer the most frequent questions
        
        • Delivery guarantee
        
        • International shipping
        
        Return and refunds
        
        Amazon Prime
  - - - • • build relationship & connection with colleagues
        • promotes career development
      - 3-10 employees who will be met on a regular basis
        
        12 months, new group will be created in order to give employees an opportunity to expand their networks.
    - - everyone needs to carry the leadership in organization
      - based on leadership principles by Amazon