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Monetizing B2C - Product School - Coggle Diagram
Monetizing B2C - Product School
Vinamrata Singal - Product Manager and Chief of Staff at Thumbtack
What is Monetization
Monetization is figuring out
how much
to charge and
who to
charge for your product(
value thru ur product
)
Three stages in figuring out a successful model
1) Product-Market Fit
three steps
1) Is the market big?
Are even users willing to try your product?
2) Why should people use your product to fulfill that need? (i.e., value prop)
Is it the only product that solves a particular problem?
OR
Cheaper?
Faster?
More intuitive to use?
3) Is your value prop real for market? (i.e validate your value prop)
Identify it early on
Validate it by charging users for it :check: :explode:
2) Grow revenue sustainably
Interlinked with finding PMF, cannot be seen as a separate step :tada:
3) Scalable growth the business
print money :moneybag:
Back and forth with step 1 and step 2 is possible
Case Studies
Google Station
Partner with local service providers and give fast Wifi in emerging markets like India
Lessons learned
Wifi is hard to be profitable
Routers, cables and licenses
Hard to prove business for internet provides
Ads did not work :red_cross:
Rise of Mobile Data
Jio
Lesson 1
Market trends can impact your biz model
Jio have free mobile data
Lesson 2
Your unit economics can make it harder to prioritize depth vs breadth
Going deep could have worked
Thumbtack
Pay-per-contact
Any time a customer decides to contact, charge the professional (pro)
Pay-per-quote :red_cross:
Lesser value provided than Pay-per-contact
Super up the tunnel than Pay-per-contact
Some other biz model could have explored
Having customers pay
Why not?
Competitors dont ask customers pay
This reduces the jobs done on the platform
Subscription model
Why not?
Same reason as why pay per quote wont work
not aligned with the value prop
Monetization Team
Lesson 2
Monetization infra will change as the company grows
Have a infrastructure for pricing
Lesson 1
Psychology of price
Pricing education for Pros
They increased the price for pay-per-contact, pros felt the price increased
About
Worked at Google
Emerging Market
Google Station
Thumbtack
Monetization Team for 6 months
Search engine team
Bruno Munoz, Runator CEO
End Goal?
Top of the mountain
Leader of your sector
Sustainable
Exit your business after sometime
Customers in B2C
Loyal customers - Fans of your brand
Customers have to spend more time
Facebook, YouTube
Transactional relationship
Quick and less time
Amazon
Started as transactional then moved towards community
B2C Monetization options
Subscriptions
Amazon Prime
Family and friends plan
improves retention
Pricing
Painless subscirption
Per month under 10 Euros
Subscriptions are focused on one single feature
One sentence
Spotify figured that ads make them to subscribe to the premium
Then after converting into paid users they will experience other cool features, but they are activated in a single feature
PlayStation converts into paid for playing online with friends, but the paid users get 2 new games every month
Helps in retention
Runator gives a physical medal after every year
Freemium vs Free Trial
Free trail is to acquire new premium members
Freemium - one part is free and other is paid
Ads
Bothers users
Service needs to be massive
CPM vs CPC
Facebook and Google are huge
Users expect to see the ads
In order of get more coins in game, you have to see the ad
Ads in feed
Targeted and segmented
Part of the value prop
In-app Purchases
Games
People love your brand and they want to buy physical things from your brand
Sponsors & Partnerships
After you have a community or a lot of people to target
Affiliation
We give you link, if you drive people through the link, you get paid
He is not a fan of this :warning:
No control over what happens
How to validate your business model?
Base your decisions on data
Design Thinking
Start from users
Lean UX
MVP
Agile
Build fast and test fast
Focus on your client, not on your product
Client
Value
Pricing
How to escalate your business model?
Scaling up for different levels has lot of challenges
LTV > CAC
When to go international?
Toughest of all
Different culture and different needs
Monetisation and pricing will be very different
Go back to the beginning and start again
Do good and have fun and the money will come - Richard Branson