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ASM652 BPR: CREATING VISION & ESTABLISHING GOALS - Coggle Diagram
ASM652
BPR: CREATING VISION & ESTABLISHING GOALS
SETTING A DIRECTION
Goals & Objectives
What are the long- & short-term accomplishments that will enable us to fulfill our mission & attain our vision?
Policy
What guidance will we provide to the many individuals in our organizations as to how they should provide products & services to our customers?
Vision
-What will we look like in the future?
-What do we want to become?
Values
-What do we believe in?
-What do we want everyone to abide by?
Mission
Why do we exist?
What is our purpose?
Methodology
How are we going to move toward our vision & accomplish our goals & objectives?
CREATING A VISION
What makes a vision powerful?
Specificity: concreteness
Customer focused: recognized the future business relies on strategic role of customers Integrates process, people, & technology
Bedrock changes
Create a new reality: “Believing is seeing”
Express the desired valued of the new organization
VISIONING & GOAL
SETTING PROCESS
Problems encountered include:
Vision idolatry
Tunnel vision
Habitual thinking
Practical thinking
SIZING THE PROJECT
issues must be addressed:
Scoping the project
Setting project boundaries
Time available to complete the project
Resources for the project
Project sizing critical factor
Root cause analysi
CAUSE & EFFECT DIAGRAM
Ishikawa / Fishbone Diagram)
Categories of Cause & Effect diagram typically include:
Machines
Materials
Methods
Measurement
People
Environment