Please enable JavaScript.

Coggle requires JavaScript to display documents.

Worker Perspectives on Incorporating Artificial Intelligence into Office…

- - - - Musculoskeletal
      - Metabolic syndromes
    - - Temperature
      - Other environmental conditions
      - Poor illumination
  - - - Optimize the work environment
      - Assist behavior change over time :timer_clock:
      - Understand individual needs :silhouette: :mag_right: :grey_question:
- - - - Participants from Arup identified their occupations as
        
        Architects
        
        Other building consultants
        
        Engineers
    - - Administration
      - Finance
      - Management
      - Office administration
    - - While the university interviews had more females :female_sign:
  - - - With USC & Arup employees working
      - In Los Angeles & London
    - - They framed conversations around the proposed construction of
        
        Smart office workstation
        
        Rather than providing comments on an existing AI system
        
        A new AI-enabled
    - - The sessions lasted between :four::one: and :seven::five: min
        
        All interviews were audio recorded :studio_microphone: and later transcribed to text
        
        Each transcript was coded with the location & employer by :point_right: coding each comment with participant's sex
  - - - Who were not involved in the production of the interview guide & did not manage the discussions
    - - :two: Identifying and sorting meaning units
      - :three: Condensation
      - :one: Total impression
      - :four: Synthesizing
  - - - Create an AI-enabled office workstation that can enhance office workers' health & well-being
    - - Focus group interviews were held in person or via video conference :video_camera: :silhouette:
  - - - :one: A qualitative methodology expert who was not involved in the research endeavor
      - :two: A dynamic systems & occupation expert occupational scientist
    - - Ergonomics
      - AI
      - HCI
- - - - Than data gathering for business or commercial purposes
    - - Could serve as a motivator to :arrow_right: support health behavior change connected to particular work-related behaviors
  - - - Connections between productivity & well-being in terms of work performance were also raised
        
        While participants were wary of too much personal data being collected :point_right: a workstation that enhances productivity was a motivating factor for allowing data collection
    - - Participants expressed interest in understanding the relationship between
        
        Work performance is most accurately understood by considering interactions among
        
        Cognitive
        
        Psychological
        
        Physical
        
        Contextual factors
        
        Well-being
        
        Performance
  - - - People were usually willing to using a calibration phase
        
        To understand a worker's concentration level :point_right: one participant recommended integrating user input & system sensing
    - - Especially in methods that would allow the user to :point_right: govern the system without interruption
    - - Invasiveness
      - Mode of contact with an A system
      - Amount
      - Were all preferences mentioned by interviewees
      - Ease
  - - - Smart features that may help one aim but may hinder others :!:
    - - Discussions frequently shifted to AI systems that were incorporated into the building
        
        Rather than just the individual workstation or cubicle
    - - Unintended repercussions
      - Environmental costs
      - For an AI system deployed throughout a whole building
      - Contextualized issues
- - - - Technologies
      - Office environment
      - Worker
      - Would be useful
  - - - His or her workspace
      - An AI system
      - A worker
  - - - Were more open to a system requiring more worker engagement
- - - - The work
      - The organizational culture
      - The person