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Zara Case Study - Coggle Diagram

- - - - It exists because their are big pros and cons for both upgrading and staying with the current system
    - - This is caused by there being no centralized community to make this decision which leaves the application developers talking about it.
    - - This is happening because Microsoft isn't supporting the system any more.
    - - The consequence is a stalemate as to what to do
    - - There is no formal IT group, but it leaves IT specialist not knowing what to do.
    - - It hasn't impacted Zara yet, but there is fear it will either way they go.
    - - IT employees and the corporation of Zara
  - - - It exists because Zara is such a fast paced business. It needs instantaneousness and customizability to stay up with fashion trends.
    - - The cause of this is the fast paced customs of the industry, and the fact that Zara makes 11,000 new items in a year whereas competitors make only about 2,000- 4,000.
    - - This happened because the methodology of fashion held by the company founder is unique.
    - - The consequence is that Zara may not take the time to create the formalized processes they need, and they would be devastated if their POS systems went down.
    - - IT ended up writing the code for a lot of the applications themselves, and didn't really consider commercial software.
    - - This has resulted in Zara staying on an outdated system that works "like clockwork" for many years.
    - - IT employees and high level managers of Zara.
  - - - It exists because the current IT systems don't support these functions.
    - - The cause of this is that the current developed system didn't integrate these functions into its applications.
    - - This happened because there was either no need for these functions or no push for these functions when the original applications were made.
    - - The consequence is that Zara locations have to canvas their stores to understand their inventor instead of looking it up on a technology device, and locations that are in close proximity to each other call each other on the phone to inquire about each other's stock.
    - - This leaves the IT group wondering whether these features should be added to a potential updated system.
    - - IT personnel and staff of Zara who have gotten into the routine of un-streamlined processes.
    - - This leaves the organization of Zara fast paced but decentralized which means they could be losing out on optimization of processes they are not even aware of.
- - - - System will be supported and safe from hackers
      - New features added to the system for store managers
    - - Pain points of learning new software
      - There could be bugs in the new software
  - - - All employees are used to this POS so no new learning is required.
      - Operations can go on as usual.
    - - Its dated process of transferring and saving data in floppy disk is
        risky in case of a fire or theft
      - It is risky as it depends on one company keeping their end of the contract and staying profitable enough to remain in business.