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High performing team - Coggle Diagram
High performing team
Teamwork
organised to keep up with demand
Clear communication
Positive energy
Supporting each other
Honesty/speak up/mediate/diplomacy
Servicing customers
Efficiency
Quality/open conversations
Treating as an individual based on their needs
Promoting relevant products to help customers
Duty of care
Customer satisfaction
positive team dynamic
Rapport building
Overall experience-memorable for the right reasons
Providing efficient service
Impacts of not being a high performing team
Detractors
CHI goes down
Customers dissatisfied
May loose customers
Damaged brand
Friction amongst colleagues
Team happiness/morale goes down
Distracted and not giving the right level of service.