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Leadership, Communication, Persuasive, Strategy, Plan, Implementation,…
Leadership
Leader
Manager
管理者 vs 领导者
Communication
Verbal 7%
Intonation 38%
Expression 55%
Persuasive
Suitable for new manager
Strategy
Boards
Plan
GM
Implementation
Department
Operation
Employee
Focus on the task
Focus the people can help the firm
Focus more on the long-term strateg
Focus on the plan
People are the reason
People are the means
People are more important than the task
Tasks are more important than the people
Vision Strategic
Goal
Coercive 强制型
Reward
Four principal types of management power
Knowledge 打从心里去信任领导
Provide support for goal completion
Encourage employees participate in the goal-setting process
pay attention to each individual's capabilities
Reward those who complete their goals
Getting employees to accept goals