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Self-checkout Data Collectors:, Data Pump, CSM, Unified Agent, Horizon, : …
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Data Pump
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Pros: Provides a rich dataset from NCR SCO ADK to report productivity, user experience and service metrics
Cons: Lack of data recency to support real-time decision making, e.g., report after 1000 normal restarts 1000; Doesn't support events from third-party vendors; Walmart only.
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CSM
Cons: all collected events are processed by 'rules' without justification; a good portion of the events are about connectivity and cpu/memory utilization; the collected machine data is not granular to provide instructions for CE to take actions.
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Unified Agent
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Cons: Exclusive for precision diagnostics instead supporting multiple use cases; The analytics results are falling behind of managed service customers' own analytic program.
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Purpose: Originally designed for precision diagnostic program on ATM, it is deployed for a set of retail customers to enable data collect for precision diagnostic
Horizon
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Horizon is likely a mutation of data pump. The team is interested in developing analytics product based on data rather than how data is being collected. Horizon agent will be consolidated in the future.
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