LISTENING
the ability to accurately receive and interpret messages in the communication process.
Listening is the most important Communication skill, if a person is not willing to listen it would only lead to misunderstanding
Personal Connection: my family always argued about stupid things and they did not have a good listening communication so they would end up wasting their time arguing and at the end they would release they agree with each other
Mindless Listening
"occurs when we react to others messages automatically and routinely without much mental investment" )pg206
Mindful Listening
"Invoves giving careful and thoughtful attention and responses to the message we receive"Pg 207
Different Listing Styles
Task-Oriented Listening
This kind of people don't like to waste time and like to quickly speak and get to the point in a conversation, they also listen to people that get to the point fast.
Relational Listening
This people are more emotional listeners they try to understand how other feel and are aware of their emotional.
Analytical Listening
They are the type to listen to the full message before coming to jugment
Critical Listening
They evaluate messages
The Challenge of Listening
Information Overload
The amount of Information we take in could overwhelm as
Personal Concerns
When people have their own persona problems it's hard for them to listen to others
Rapid Thought
When people are not speaking fast we tend to have our mind wondering
Noise
other noise in the press of listening can be a big distraction
Attending
verbal and non-verbal behaviors displayed by the listener that communicate that the listener is paying attention to and is interested in the speaker's message
Silent Listening
To not say anything is much better then saying something
Questioning
Asking question shows a person you are listening but much more you are trying to understand what they have to say
Emoathizing
A respons style to lsing when you start to identifying with the speaker
Analyzing what the speaker is saying
Personal Connection: Me and my dad don't have a good communication because we seem to never be on the same page and we also never bother to listen to each other in any of our thoughts.