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Evaluation of an E-Training Program, Por: Carlos Rodríguez - Coggle Diagram
Evaluation of an E-Training Program
The Evaluation of an E-Training Program
Evaluation of Efficacy
Efficiency Assessment
Immediate Evaluation
What is evaluated
When evaluating a virtual course, the level of learning achieved by a student must be considered, based on the materials offered, the instructional design of each course, the advice of the tutor, the feedback provided to the activities presented.
Total Evaluation
Immediate Evaluation
Trend analysis
Calculation of profitability (ROI)
ROI = (Income - Investment) / Investment
Choice of an Indicator: Relevant
Other sources: senior management, clients, external experts, collaborators, etc.
Moderate cost. Reliable Acceptable
Estimates of the contribution of external factors
Hard indicators
Number of units produced, rejected contracts, overtime, unit costs, sales expenses, number of repeat jobs, number of accidents
Estimates of the participants themselves
Soft indicators
Tardiness, doctor visits, employee complaints, favorable reactions, speed of decisions made, transfer requests, implementation of new ideas
Cost assessment
Common indicators:
Cost / Hour, Cost / Attendant, Cost / Hour / Attendant
Reduce hours dedicated, without losing quality
To plan:
Systematic collection (takes time), view indicators and estimates, etc.
Outsource parts of the action
Facilitates:
Decision making and profitability analysis
Optimize resources
Profitability evaluation
Difficult to establish criteria
Methods to isolate effects of training on outcomes
It is complex to measure but it is mandatory to measure it
Control groups (one that participates in the action and one that does not)
Efficacy evaluation
It should focus on: definition process (design), skills developed
(teaching), transfer of competences (transfer)
Many more questions must be answered, all aimed at knowing whether the
formative action the needs of forming
The objectives of the training action have been achieved, due to the action
formative
Convert results into economic value. Measure Indicator
RCI (Cost / Income Ratio
= Income produced / Costs (ideal greater than 1)
ROI ((Income - Costs) / costs) (ideal greater than 0)
Calculate the total amount (in time or actions)
Payback Time
Costs / Income per month
Set the target measurement level (or variance)
Measure optimal process management
Establish your unit value
.Measure the design of action, delivery and action
Set its current value
Por: Carlos Rodríguez