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OB Theories - Coggle Diagram
OB Theories
INDIVIDUAL
Chapter 2 - Diversity in Organisations
Major forms of diversity
Surface Level Diversity - easily perceived characteristics (e.g. gender, race, ethnicity, age, disability)
Deep Level Diversity - differences in values, personality or work preferences
Workplace Discrimination
Discrimination
Stereotyping
Key biographical characteristics
(Surface Level Diversity)
Gender
Race & Ethnicity
Age
Disability & Invisible Disabilities
Other differentiating characteristics
(Deep Level Diversity)
Sexual orientation & gender identity
Cultural identity
Religion
Tenure
Effective diversity management/
Inclusive Leadership Strategies
Empathy
Self-awareness
Meaningful interaction
Diversity awareness training
Decision-making accountability
Targeted recruitment messages and examine recruitment processes for hidden discrimination
Chapter 3 - Attitudes and Job Satisfaction
3 Components of Attitude
Affective - feeling
Behavioural - action
Cognitive - evaluation
Major Job Attitudes
OC (Organisational Commitment)
POS (Perceived Organisational Support)
JI (Job Involvement)
EE (Employee Engagement)
JS (Job Satisfaction)
Psychological Empowerment
Job Satisfaction
Measurement
Summation of job facets
Single global rating
Causes
Personality
Pay
Job conditions
CSR (Corporate social responsibility)
Outcomes
OCB (Organisational Citizenship Behaviour)
Customer satisfaction and loyalty
Happy workers -> Job performance
Life satisfaction
Response to Job Dissatisfaction
EVLN Model
Passive
Neglect
Loyalty
Active
Exit
Voice
Organisational Commitment
Affective commitment - "want to"
Continuance commitment - "need to"
Normative commitment - "ought to"
Chapter 4 - Personality and Values
Chapter 5 - Emotions and Moods
Chapter 6 - Perception and Individual Decision Making
Chapter 7 - Motivation
GROUPS
ORGANISATION