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Managing Employees’ Performance, image, image, image, :pencil2: Phương…

- - - - Critical-Incident Method
        
        This approach requires managers to keep a record of specific examples of the employee acting in ways that are either effective or ineffective.
      - Behaviorally Anchored Rating Scale (BARS)
        
        Method of performance measurement that rates behavior in terms of a scale showing specific statements of behavior that describe different levels of performance.
      - Behavioral Observation Scale (BOS)
        
        A variation of a BARS which uses all behaviors necessary for effective performance to rate performance at a task.
      - Organizational behavior modification (OBM)
        
        A plan for managing the behavior of employees through a formal system of feedback and reinforcement
        
        4 components
        
        Use a measurement system to assess whether the employee exhibits the key behaviors
        
        Inform employees of the key behaviors, perhaps in terms of goals for how often to exhibit the behaviors.
        
        Provide feedback and reinforcement based on employees’ behavior
        
        Define a set of key behaviors necessary for job performance.
    - - Graphic Rating Scale
        
        The employer uses the scale to indicate the extent to which the employee being rated displays the traits
        
        This method lists traits and provides a rating scale for each trait.
      - Mixed-standard scales
        
        Method use several statements describing each trait to produce a final score for that trait
  - - - A system in which people at each level of the organization set goals in a process that flows from top to bottom, so employees at all levels are contributing to the organization’s overall goals. These goals become the standards for evaluating each employee’s performance
      - 3 components
        
        Goals are specific, difficult, and objective
        
        Managers and their employees work together to set the goals.
        
        The manager gives objective feedback through the rating period to monitor progress toward the goals.
  - - - Comparing each employee with each other employee to establish rankings.
    - - Assigns a certain percentage of employees to each category in a set of categories.
    - - Requires managers to rank employees in their group from the highest performer to the poorest performer