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Montana Novich/ Midterm - Coggle Diagram
Montana Novich/ Midterm
Stages of Conflict
Rummel's 5 Stage Model
Latent Stage
Initiation Phase
Open Conflict
Balance of Power
Disruption
And Repeat!
This is a continuous cycle
Differentiation and Integration Model
Differentiation
The distinguishment of different ideas
often uncomfortable for both parties
Fighting
Psychodynamic Views of Conflict
"One value of the psychodynamic perspective is that it “thinks big.” It is concerned with issues like the meaning of life, how we face death, and the origins of love and hate. It deals with fundamental human issues and has suggested important insights that have become part of our day-to-day thinking—concepts like the ego, the unconscious, repres- sion, and wish fulfillment." (Pg. 63)
The energy behind a conflict
3 more items...
Freud
Uncomfortable
Tense
Integration
:explode:
Tipping Point
parties will acknowledge common ground and reach a solution
Conflict in life
Conflict Styles :
Accommodating
Compromsing
Avoiding
Collaborating
Competing
What is a conflict style?
Definition: a person’s orientation toward conflict
Interdependence
central motive of our definition of conflict
Promotive
A Gain is felt by both parties
Contrient
A gain will cause another party a loss
Can change from situation to situation
Mindsets
Cultural
Japanese subjects have been found to prefer avoiding or accommodating styles (Krauss, Rohlen, & Steinhoff, 1984)
"The United States and Australia are high individualist cultures, while China and Mexico are high collectivist cultures." (Pg. 152)
Idividualistic = Higher Competitivness
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Gender
Environmental Factors :
How does the time interfere with the actions
is the place creating a hostile environment
My personal story of when I was working with my coworker Charlie on our rooftop bar for 10 hours. This ended up creating a hostile environment that led to a deeper conflict
Are my actions creating room for more conflict
alcohol with conflict
https://youtu.be/aiMcewLra2g?t=113
Good job Michael at creating a peaceful environment
Maslows Hiearchy of Needs
Self- Actualization
Esteem Needs
Belongingness and Love Needs
Safety Needs
Physiological Needs
Shelter, Food, Housing
Parents providing
Children perceiving conflict
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Is this conflict threatening my safety
Anxiety in conflict
Ego and Competivness
Understanding Conflict
Mindfulness
Mindful Listening
Putting yourself in the other person shoes
Having Empathy
https://youtu.be/t685WM5R6aM
Perfect example on empathy!
How can I break down my walls to help someone else
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Separating the person from the issue
This is one of the ideas I'm really trying to work on in my profession and personal life
:star:
Ownership
Looking at the situation and understanding you may be wrong in your ideas or opinions
Example: In a fight with a partner, you may be too stubborn to say you're wrong or did something wrong, instead, ownership is saying you're right, I'm wrong in this area
https://youtu.be/sR528E5_8yI
Scene displaying ownership and apology in conflict
Recognizing destructive cycles
Face Saving
Losing face means to have your self esteem or self representation threatened or ignored
Often times can happen in conflict situations where you may be embarrased by your actions
Example: Falling on ice in front of a group and acting like nothing happened
In order to take ownership in conflicts you may need to lose face
In some situations one might keep face in order to help retain their ego
For example even though someone may be wrong, they keep up the expression that they are right to remain unembarrassed by the situation
Face Saving Frames
Refusing to give on a position
"People often remain committed to a stand or solution even in light of convincing refutations, not because they still believe it is the best option but because they believe moving away from that position will harm their image (Gouran, 2010)" (PG 214)
Resisting unjust indimidation
"resist undeserved intimidation in order to guard against the loss of self-esteem and of social approval that ordinarily results from uncontested acquiescence to such treatment" (pg 213)
Dimensions of Face
Positive Face
a person’s desire to acquire the approval of others
Negative Face
the desire for autonomy.
How can we manually change our face for situations?
Politeness Theory
A face can be lost, maintained, or enhanced
Confortational Episodes Theory
Newell and Stutman
"Social confrontation episodes involve conflict over conduct and rules of conduct. The confrontation episode is initiated when one party signals the other that his or her behavior has violated a rule or expectation for appropriate conduct within the relationship or situation." (pg 29)
https://youtu.be/jgQEZ3B-oTI?t=127
Rules are broken and not understood on casual Friday in the office. Toby brings the group together to discuss the rule breaks they don't agree with
Information taken from page 49
A. Is the implied rule mutually accepted as legitimate?
B. Is this a special situation?
C. If invoked, is the superseding rule mutually accepted as legitimate?
D. Did the confronted actually perform the behavior in question?
E. Does the behavior constitute a violation of the rule?
F. Does the confronted accept responsibility for the behavior?
Start Video at 211
How rules being broken cause conflict
must decide if rules are legitimate