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CHANGE MANAGEMENT, CEO, Literature - Coggle Diagram
CHANGE MANAGEMENT
PROBLEMS
loss of autonomy & flexibility
accountability
employee turnover
"do it my way"
loss of ownership
bad for morale
Interloper
counter-culture
hamper innovation
loss of creativity
process & systems
alienates clients & suppliers
cash return
CULTURE
Entrepreneurial
Free-flowing
Exciting
Customer Focus
HISTORY
Startup for 22 years
Rapid Growth
Risk Taking
No Hierarchy
Cowboy?
Founder Led
Charisma
Creative
Accessible
2 Founders
Retail
New HR Policy
Sucession Plan
Teaching
Mindset change
No Data
The Information Age
Decentralised
CHANGE
Not Coordinated
Emotional Decisions
9 Regions
5 Divisions
Morale
24 hour opening
Cost Control
Lack of Process
No Planning & Analysis
HQ ignored
Centralised Buying Power
Autonomy
Learning
Internal Collaboration
Control & Beurocracy
GE Outsiders Hired
CEO
External
GE Experience
Learning
Respect
Awareness
Numbers focus
Meetings
KPIs
Openness
Performance
Coaching
Lack of Empathy
Custodian ???
Poor Fit
Did HD need the radical changes?
Did the CEO safeguard the culture?
Did the CEO enroll others?
Alienating Employees
Authority
Did the CEO engage all stakeholders
Did the CEO recognise democracy
Profitability
Introduce Structures
Changes Backfired
Boldness
Literature
Peter Drucker 1988
Mintzberg (Strategy Safari) Cultural School
Jones, Palmer, Osterweld, Whitehead 1996
Lewin Theory
Burnes