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Unit 2 - Coggle Diagram
Unit 2
2.7 Business Ethics
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Values: influences by race religion, cultural background, education, family values, ie our own experiences
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Influences
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Life Experiences- experiences also shapes lives and ultimately, ethics
Situational ethics- factors that aries, often unexpectedly, may influence a person’s ethics
Business ethics are based on society and customer viewpoints
A business exhibits corporate and social responsibility
CSR views
Socio Economic view
Management of any organization must be concerned with broader social welfare and not just with corporate profits
Arguments in favour of social responsibility are that it will add long-run profits for businesses, improve public image, and help them avoid government regulation
Classical view
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Arguments against social responsibility include fears that is will reduce profits, raise costs and give business too much social power.
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Ethical role models : Top managers have the power to shape policies and set moral tone and they model appropriate ethical behaviour
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Whistle blowing: when an employee informs officials or the public about an illegal or ethical violation
Areas of CSR
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Marketing (all of the activities involved in getting goods and services from the businesses that produce them to the consumers who wish to purchase them)
Positive marketing examples - Use emotion, purpose, motivation to attract consumers
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2.1 Personality
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Animal Test
Herbivorous type, stable and well grounded
Carnivores: aggressive, enthusiastic and willing to take what's yours
True colours
Green
Value intelligence, insight, integrity
Natural non-conformist, problem solver
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Blue
Need to contribute, encourage and care
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Orange
Need fun, variety, stimulation
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2.2 Power and Leadership
Types of Power
Coercive power
The power to force compliance by psychological, emotional, or physical threats
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Political Power
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Ex. Representatives of a group, politicians
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Referent Power
Based on identification with imitation of loyalty to, and charm of the leader
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2.6 Teams
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Types of groups
Task groups- used to accomplish a narrow range of purposes within a stated time horizon, usually function with little supervision
Informal groups- created by members of the groups themselves for purposes that may not be relevant to organizational goals
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