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Ch. 10 Sustainability and Safety, Key Terms - Coggle Diagram
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Key Terms
attribute-based choices
variables or attributes presented, the greater is the perception of reduction of risk
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carpal tunnel syndrome
compression of the median nerve in the wrist, often caused by repetitive use of the hands such as in cutting of using a computer: it is characterized by numbness, tingling, and pain in the hands and fingers
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cross-selling
Viewing consumer complaints not only as a good source of feedback but also as an opportunity to sell more products
disposition
Disposal of a product can occurred before, during, or after its used. It
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economic sustainability
an interdisciplinary field including: Applied microeconomics, Environmental resources, Economic or financial resources
extended warranty
provides repair and or maintenance and warranties and is an important source for prebuying information
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social influence
how one person or group affects another's options, attitudes, emotions, or behaviors
sustainable behavior
multidimensional concept that includes behaviors such as conservation of natural resources through efficient use, recycling, purchase and use of green products, and other behaviors that preserve the natural environment, including air and water quality.
underutilization
a condition where consumers use a product, but only to a small fraction of the extent to which they intended to use it.
unintentional injuries
injuries occure when no harm is intended, such as the result of falls, finre, or motor vehicle
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intentional injuries
injuries are purposely inflicted by oneself or by another person and include homicide, suicide, and assault.
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