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3.1. Plan Business Approach - Coggle Diagram
3.1. Plan Business Approach
Approaches
Predictive
Defined before implementation to max control & min risk
Formal - documentation, representations
Activities required to complete deliverables are identified and divided into tasks
Task performed in phases
In situations where requirements can be defined prior, risk of incorrect implementation is unacceptably high, engaging stakeholders is tough
Adaptive
Defined in iterations to arrive at best solution or improve existing
Informal - team interaction, gathering feedback on a solution
Activities divided into interations with deliverables first and associated tasks are identified
Tasks performed iteratively
Approach affections
Complex change and high risk
In heavily regulated industries
Contracts necessitate formality
Stakeholders are geographically distributed
Outsourcing
High staff turnover, inexperienced team members
requirements must be formally signed off
business analysis information long-term or handed over in future
Integrating BA activities
identifying activities required to complete each deliverable and breaking into tasks
dividing work into iterations, identifying deliverables and associated activities and tasks
using previous similar initiative as outline and applying detailed tasks
Timing of BA work
Determining when tasks needs to be performed and if effort will vary over time
Determiningif tasks in other knowledge areas will be performed in specific phases or iteratively
Timing can be affected by availability of rescources, priority/urgency of initiative, other concurrent intiatives or constraints (e.g. contract terms, regulatory deadlines)
Complexity and risk
As they increase or decrease, nature and scope of the work can be altered and reflected in approach
Can be altered based on number of stakeholders, if they increase they may include additional steps
Complexity can be impacted by size of change, number of affected business areas, geographical and cultural considerations, technological complexities, any risk to impede business effort
Risk level can be impacted by experience of BA, extent of domain knowledge of BA, stakeholders experience and attitude about change, amount of time allocated by them in BA and any pre-selected framework, tools, techniques or cultural norms of organization
Acceptance
Approach is reviewed and agreed or may require key stakeholders to ensure identified activities, realistic estimates, correct roles and responsibilities
Tools
BA Performance Assessment - results of previous assesments
Business Policies - defines limits of decisions like regulations, certifications
Expert Judgement - determine optimal appproach from wide range of sources
Methodologies and Frameworks - shape approach that will be used by providing techniques, could be tailored
Stakeholder Engagement Approach - understanding concerns and interests that may influence decisions
Should align to the overall goals of change, coordinate BA tasks with activities and deliverables of change, include tasks to manage risks, leverage approaches and select tools that worked well
Goals
align overall goals to change
Coordinate business analysis tasks with activities and deliverables of overall change
Include tasks to manage risks that could reduce quality of BA deliverables and impede task efficiency
Leverage approaches and select techniques that worked well
Output
Needs