Intro To Management
Management process 
Organizing - involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.
Leading - consists of motivating employees and influencing their behavior to achieve organizational objectives
Planning - defining goals, establishing strategy, and developing plans
Controlling - monitor something. Also referred to as “change management,” control management refers in a management context to setting standards, measuring actual performance, and taking corrective action.
General Skills for Managers
Interpersonal skills - are the behaviors and tactics a person uses to interact with others effectively.
Technical skills - knowledge and capabilities to perform field-specific, specialized tasks.
Conceptual skills - skills that enable individuals to identify, conceptualize, and solve intricate problems.
Political skills - The ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives
Major Classification of Management Approaches 
Behavioural Approach
Quantitative Approach
Classical Approach
Modern Approach
Bureaucratic Management - contained two essential elements, including structuring an organization into a hierarchy and having clearly defined rules to help govern an organization and its members.
Administrative Management - focused on principles that could be used by managers to coordinate the internal activities of organizations.
Scientific Management - that kind of management which conducts a business or affairs by standards established, by facts or truths gained through systematic observation, experiment, or reasoning.
Maslow Need's Hierarchy - theory of motivation which states that five categories of human needs dictate an individual's behavior. Those needs are physiological needs, safety needs, love and belonging needs, esteem needs, and self-actualization needs.
Theory X and Theory Y - theories of human work motivation and management.
Hawthorne Studies - workers were highly responsive to additional attention from their managers and the feeling that their managers actually cared about, and were interested in, their work.
Operations Management - the administration of business practices to create the highest level of efficiency possible within an organization.
Management Information System - is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization and marketing
Management Science - stresses the use of mathematical models and statistical methods for decision-making.
Contingency Theory - theory that management effectiveness is contingent, or dependent, upon the interplay between the application of management behaviors and specific situations.
Emerging Approaches - directs the efforts of management towards bringing about continuous improvement in product and service quality to achieve higher levels of customer satisfaction and build customer loyalty.
The Systems Theory - interdisciplinary study of systems, which are cohesive groups of interrelated, interdependent parts that can be natural or human-made.