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Global Village: Peter Alfandary - Coggle Diagram
Global Village: Peter Alfandary
Internet predicted by Marshall Mc Clennan
Global Warming. Global Economy. Global Crisis. Global Communication
2 Part paradox:of the 21 Century
Unrelenting and reliance on digital communication
Just because it is easy to communicate does not make it less missunderstood.
100,000,000,000 emails in business DAILY
Culture shock has becom invisble through the streams of data
Culture shock, or miscommunication, can be prevented with a simple phone call or a face-to-face meeting.
Designing a new "software" can lead to a proper understanding of communication even between two very different cultural backgrounds.
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Email does not have a loop back into the cultural understanding. One person's cultural email in sending may not be understood by another person's culture in reception.
It's not global -- it's context. An email is merely a vacuum of information, dependent entirely on the information a reader puts into the perception of context.
English is the global communication language
Work and life in a Global Village
Education: Living: England/France/New York, USA Work: Japanese/Dutch/German/American/Finnish/Brits/Chinese/Russian/French
Global Village = myth
"There are many villages on our globe"
There are no quasi mythical powers of globalization
MISUNDERSTANDING: it is very easy to do
Interpret Subjectively; Jump to Conclusions; Look at the world with our own bias; steriotype people
awesome experiencing New York
Communicating with cab driver in NY: "Do you wanna go or don't you wanna go?"
Rude? Confused? Who's fault in communication?
We do not talk enough in business
We oversend emails
Eating and experincing life together is part of what makes communication possible. There are shared intimacies that cannot be percieved over an email or an internet contact.
Vocal communication, like the telephone, is imperative to preventing miscommunications.
Proper communication diffuses culture shock's disorientation
**How different we all are: How different we all communicate
Japanese Negotiations: "yes" means "I understand your English" NOT "I agree to the terms"
"Directness" not nececerily mean "Rudeness": Clarity is the key communication over vagueness
Negotiations: Extreme displays of anger doesn't mean the deal is off. Storming out of the room doesn't mean the deal is off either. BODY LANGUAGE may mean different things.
The English "Code" is unique to their culture
Italians speak: Englishman says "slightly disappointed" MEANS: Extremely angry and probably will never be forgiven"
TIME: is not percieved the same way by all cultures. Early is on time: On time is late VS. Time is irrelevent--a guideline. Meeting is the purpose.
Lunch and negotiations: Long meals shared together = integral part of negotiations (Beware of manners and offenses) "Working Lunch" of a sandwich in NY is HIGHLY offensive to Italians = Food shared is everything
SILENCE: is an art
CONTINUE TO LEARN DAILY: Communication is a life-long process