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- - - - API to check the status
        
        Not Picked
        
        For AWB NO 56363636362624 Pickup status is Not Picked up yet. Your pickup wil be aline soon .As per your CPT Courier boy will come today/tommorow or DD/MM/YY.
        
        Out for pickup
        
        For AWB NO 5636363636262 shipment is status is showing Out for pickup. Courier boy will arrive soon to for pickup. get ready with the shipment
        
        Need more help you can contact with expert
        
        Pickup rescheduled
        
        For AWB NO 5636363636262 shipment is reschedule at time / date. Talk to our expert if you want to arrange pickup fast
        
        Pickup Scheduled
        
        For AWB NO 5636363636262 shipment is schedule at time / date. Talk to our expert if you want to arrange pickup fast
        
        pending pickup
        
        For AWB NO 56363636362624 Pickup status Pending. Talk to our expert if you want to arrange pickup fast
        
        picked up
        
        For AWB NO 56363636362624 Pickup status Picked up yet. Track your shipment {url
        }
        
        Need other help
        
        pickup cancel
        
        For AWB NO 5636363636262 shipment is showing pickup cancel status. Talk to our expert if you want to arrange pickup or need more help
        
        pickup error
        
        For AWB NO 56363636362624 status is showing pickup error. You can talk with our expert for more details
        
        talk to expert
        
        chat with agent
        
        pickup fail
        
        For AWB NO 5636363636262 shipment is showing pickup fail . Talk to our expert if you want to arrange pickup or need more help
  - - - if awb no is not listed then enter awb no
        
        Check if Request is generated or not
        
        Already generated
        
        Your Pickup request is already Generated,Your Pickup Id is {Pickup_ID} Your picup is generated on DD/MM/YY. As per Pickup TAT of {Courier_Name} , i can check that, your piickup will happened by tomorrow (or dd/mm ) .
        
        Are you satisfied with given resolution ?
        
        YES
        
        1 more item...
        
        NO
        
        1 more item...
        
        generate new pickup request
        
        Select a date for which you want
        
        Pickup request via Api or manual
        
        API
        
        1 more item...
        
        Manual
        
        1 more item...
  - - - No one came for pickup
        
        Sorry to hear from you.We are here to solve your problem.Kindly share AWB no./ Select AWB no from List / Enter AWB NO.
        
        Check CPT time of AWB no through API
        
        Today
        
        Fail/Cancel /Other Reason
        
        Your status of shipment is {reasons}. i have created your ticket {ticket ID}. In case you have any problem you can contact with expert
        
        Tomorrow
        
        Pickup person will come today, tomorrow
        
        You need More help you can contact with expert
        
        2 more items...
      - Scan error
        
        Enter AWB NO With Screen Shot
        
        I have created ticket. Your ticket id is{ticket_id
        
        You can also connect with expert if you need more help
        
        Yes want to contact with expert
        
        Thank you, I don't want to contact with expert
      - When pickup person will come
        
        List of AWB no whose pickup is pending
        
        Click on AWB number or Enter AWB NO
        
        Check schedule of parcel date and time through API
        
        According to CPT time Your shipment is schedule for Today.
        
        Pickup person will come today./tomorrow
        
        1 more item...
        
        According to CPT time Your shipment is schedule for tomorrow.
        
        Other
        
        Your status of shipment is {reasons}. i have created your ticket {ticket ID}. In case you have any problem you can contact with expert
        
        2 more items...
      - pickup fail
        
        LIST OF AWB No of status Pickup Fail
        
        Oh , i can suggest you to do following things
        
        You want to arrange the shipment again
        
        Thank you.We have taken your request. Your Pickup will done within 24 hr to 48 hr
        
        Cancel all shipment
        
        Your Shipment Cancelation Request is taken.
        
        Can you please lets know the reason for cancelation. via feedback
        
        1 more item...
        
        Cancel partial shipment
        
        Enter AWB NO for which you want to cancel the shipmentI have taken
        
        I have taken your shipment cancellation request. Do you NEED more help please connect with our expert .
        
        2 more items...
        
        Talk with Expert
  - - - AWB NO: Input box
        
        I have taken your request. Can you please share your feedback why you want to cancel the order
        
        Feedback:input box
        
        Thank you for your feedback. You can check the status of the shipment below url https://alpha.ithinklogistics.com/view-order/1