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CHAPTER 1 : INTRODUCTION TO MANAGEMENT - Coggle Diagram
CHAPTER 1 : INTRODUCTION TO MANAGEMENT
General Skills for Managers
Conceptual skills
A manager’s mental ability to coordinate all of the organization’s interests and activities
Interpersonal skills
A manager’s ability to work with, understand, mentor, and motivate others, both individually and in groups
Technical skills
A manager’s ability to use the tools, procedures, and techniques of a specialized field
Political skills
A manager’s ability to build a power base and establish the right connections
Organization
A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations—for-profit as well as not-for-profit organizations.
Where managers work (manage)
Common characteristics
Goals
Structure
People
People Differences
Operatives
People who work directly on a job or task and have no responsibility for overseeing the work of others
Managers
Individuals in an organization who direct the activities of others
Specific Skills for Managers
Behaviors related to a manager’s effectiveness:
Controlling the organization’s environment and its resources.
Organizing and coordinating.
Handling information.
Providing for growth and development.
Motivating employees and handling conflicts.
Strategic problem solving.
Management Charter Initiative Competencies for Middle Managers
Monitor maintain, and improve service and product delivery
Monitor and control the use of resources
Secure effective resource allocation for activities and projects
Recruit and select personnel
Initiate and implement change and improvement in services, products, and systems