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Apption Labs After 2FA for Order status - Coggle Diagram
Apption Labs After 2FA for Order status
Check Today - order_created date
For UK
If Greater than 2 + Package = Unfulfilled (This is same as Tracking link is NULL)-> Human handoff
If less or equal than 2 days + Package = Unfulfilled -> Send status
If greater than 7 days + Package= Undelivered ->
A separate message copy
For US
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than equal to 2 days + Package = Unfulfilled -> Send status
If greater than 7 days + Package= Undelivered ->
A separate message copy
For EU
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than equal to 2 days + Package = Unfulfilled -> Send status
If greater than 7 days + Package= Undelivered ->
A separate message copy
For DE
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than equal to 2 days + Package = Unfulfilled -> Send status
If greater than 7 days + Package= Undelivered ->
A separate message copy
For CA
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than equal to 2 days + Package = Unfulfilled -> Send status
If greater than 7 days + Package= Undelivered ->
A separate message copy
For INTL
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than or equal to 2 days + Package = Unfulfilled -> Send status
If greater than 14 days + Package= Undelivered ->
A separate message copy
For AU
If Greater than 2 + Package = Unfulfilled-> Human handoff
If less than or equal to 2 days + Package = Unfulfilled -> Send status (Review)
If greater than 14 days + Package= Undelivered ->
A separate message copy