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Outlook Continuously Crashing, Freezing or Slow - Coggle Diagram
Outlook Continuously Crashing, Freezing or Slow
Office 365 App Crashing, Freezing or Slow
- Verify if the issue is with one file/email or multiple by completing the following:
• Open the application and try to open 1 file/email and see if it crashes
• Open and close a few more files
• If the application only crashed for 1 file/email, the issue is with the file/email.
Are you having issue with 1 file/email or multiples:
Label: # of files Effected
<1 file/email><Multiple files/emails>
- Open the application in safe mode to check if the issue is being caused by an add-in:
• Click the Start button
• Type Appname /safe (example: PowerPoint /safe)
• Please follow the steps that caused the application to crash initially
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