Please enable JavaScript.
Coggle requires JavaScript to display documents.
Help Desk Features & Functions - Coggle Diagram
Help Desk Features & Functions
User friendly UI
Easy to use
GUI
Accessibility options
Reporting System
Report issues
Password reset
Email reset
Contact/ Messaging System
Ticket System
multiple tickets
Varying levels of importance
Saving Chat Rooms
Record issues
Record abuse
Review System
review request
Experience Rating
Web based application
Data base backend
Archives, reference old problems
Chat bot (help bot) - automated responses
User Experience (happiness)