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Team Values - Coggle Diagram
Team Values
Waiting times
Happier customers
Keeps demand lower- Less busy
Customers feel valued
Quality interactions
Team Engagement
Re-instate morning meetings
Less talk about work
Everyone more involved
Team spirit
Regular communication
LOTS OF GIFS
Covering lunches / Fire Alert
Stay consistent with it
Competition
Keep things more fun
Incentives
Prizes
Anyone can run these
Ideas
Shortest wrap time
Quickest intercom reply
Most calls
Most emails
Open & Honest
Open constructive feedback
Being able to transparent with the team
Respect for each other
Discuss problems with the team
Customers
Doing the best for them
Going the extra mile (Flowers, Chocolates)
Empathy for different situations
A friendly voice to talk to
Passionate
Enthusiasm
More Proactive
Doing the most we can for a customer