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The Problem: PSD doesn't have a 3 month Capacity Report - Coggle…
The Problem: PSD doesn't have a 3 month
Capacity Report
People
Documentation or training isn't available
People don't know how to
create a Capacity Report
So different people do the best they can
with with different tools and with different methods
Communication
is late and incomplete
Impact statements have started going to
sponsors and need to continue
Process
Account Mgrs work
inconsistently
with Idea Projects
Doesn't handle Clients with vague &
changing needs well
Account Mgrs use fields with different meanings
Update/groom Idea Projects on different frequencies
Different types of work exist and
all are handled the same
Some are: secret, rushed or slow and with varying durations
Inaction due to low confidence in all Workfront data
Project size and execution dates are unreliable
Data that is entered doesn't tell the whole story
Projecting dates is often difficult: Estimates occur after assigned
Inconsistency in how people use Workfront
No PSD method for using Workfront & Reporting
System
Idea Project Data is unreliable
Idea projects don't include all the needed details
Projects are NOT classified as secret, urgent...
The work distribution in Wf doesn't reflect what is expected
Idea Form Has Gaps
Pipeline Designation needs to be multi-select
Missing Executive Sponsor and Translation
Misalignment of pipelines and deliverable types
Missing Data for Creating Forecasts of Capacity...
A distribution of hours over time
Budget Hours also aren't accounted for
Some use other tools for planning/scheduling
Some see Idea Projects, others don't
Environment/
Culture
Busy and no long-term
planning occurs
Priorities are unclear
If I have 5 core priorities which one wins
Flexibility & Planning are both
difficult & required
Re-prioritize when change occurs including
Executive Projects is painful often with fallout
Alignment on Priority is missing
up and down the chain
Inputs
Estimates from Ops are made after work is assigned
Management
Some have budget for Planning/Estimates & others don't?