management & maintaining system
Storage Management
Update Antivirus
Drivers
Defragmentation
Patching
Old PC's
Upgrades
Software
Hardware
New Version
Backups
Staff Training
Help desk support
First Line
Second Line
Third Line
Low Experience
Medium Experience
High Experience
Spiceworks
SLA (service level agreement)
used for analytics
Scalable
Policy & Procedure
Email use
Password
Internet
Acceptable use
Networking
TCP (Transmission control protocol)
IP (internet protocol)
Network= Communication between 2 or more network devices
Find weaknesses and strengths
Goods and bads
Service Packs
Patchs, like windows 10-8-7 ect
System and network management tools
servers and virtual PCs
cloud storage
mobile devices
laptops
desktops
bring your own device (BYOD).