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Culture at Eon - Coggle Diagram
Culture at Eon
How it is!
No capacity to empower - focus is on immediate issues.
Hand holding - process driven.
Lack of enablement to improve colleague happiness.
Ownership - end to end (still-ish)
No self lead learning.
Customer centric - difficult to do the right thing.
Flexibility - As can be. Difficult to average 37 hours for ALL.
Difficult to be involved in decision making due to transparency.
Expansion of Next making it difficult to align progression.
Broad-stroke approach - not embracing individualism.
Back-office swept under the rug.
Perception of culture
(at the start)
Happy employees = Happy Customers
Customer centric - No matter time!
Ownership - End to end
Illegal to say 'I'm not trained' - Self lead learning.
No micromanagement
Trusted to do the right thing
NO red tape.
Empowerment > ES lead!
Flexibility - Give & take.
Decisions shouldn't be 'top/down'.
Progression on merit equal across business.
How to make a difference
ES involvement in decision making above Team level.
Alignment/equal progression.
Short term pain for long term gain.
Support each other & burn out days.
Measure, include and celebrate back office.
How we feel it SHOULD be
Bigger picture.
Finish migration