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Effective Communication Techniques For Written Document - Coggle Diagram
Effective Communication Techniques For Written Document
Confident
Confident in knowledge
Positive
No negative language
Personal
Sound like a human being
Informal
Punctuation, capitalizing words, first person pronouns
Polite
Please and thank you
Organize
Organize content to prioritize points for audience
Professional
No slang
Proofread
Always re read email
Goal
What is the goal of the email, what do you want the reader to understand
Consistency
Do not go off topic