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Barriers to Communication :speaking_head_in_silhouette: - Coggle Diagram
Barriers to Communication
:speaking_head_in_silhouette:
Negative subtext
Implied information via tone of voice, facial expression, gestures, body language
Non-verbal does not match verbal
Time pressures
Stressed - not paying attention
Rushed message
Ethnocentrism
Belief that own culture is superior to other
Racism
Inattentiveness
Uninterested
Distracted
Stereotyping
Categorising an individual within a group as being the same as the entire group
Making assumptions about personality or labels
Bias: favouring a particular group over another and thus giving better service to the favoured group
Lack of empathy
Disregard a person's feelings or opinions
Physical barriers
Closed doors, large front desks, walls, rooms
Intimidating
Lessen sound quality
Background noise
Difficult to hear message
Inability to paraphrase
Too complex or comprehensive for understanding
Bad habits
Something the listener finds annoying
Distraction from message
E.g. invading space, scratching scalp
Lack of confidence
Poor sound quality - mumble
Irrelevant context
Tune out
Not listen
Inappropriate channel
Access to communication channel by both sender and receiver
Technical ability of sender and reciever
Language differences
Accents can affect understanding
No translator/interpreter
Lack of cultural sensitivity
Making someone feel inferior
Lack of respect for beliefs or traditions
Mocking culture