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Performance Management Process - Coggle Diagram
Performance Management Process
PREREQUISITES
Knowledge of the organization’s
mission and strategic goals
Strategic planning
Mission and Vision
Knowledge of the job in question
Job Analysis
Tasks carried out
SKILLS
Abilities
Knowledge
Job Description
PERFORMANCE EXECUTION
Review cycle begins
Employee Responsibilities
PERFORMANCE PLANNING
Behaviours
Customer service
Written / Oral communication
Creative thinking
Dependability
Development Plan
Identify areas that need improvement
Setting goals to be achieved in each area
Include results and behaviours
Results
Key accountabilities
Broad areas of a job from JD
Specific objectives
Statements of outcomes
Important
Measurable
Performance standards
Yardstick
Information on
acceptable and unacceptable
PERFORMANCE ASSESSMENT
Manager assessment
peers, customers
Self-assessment
PERFORMANCE REVIEW
Identify what the employee has done well and poor
Solicit feedback
Discuss the implications
Explain how skills used in past achievements
Agree on an action plan
Set a follow-up meeting and agree on behaviors
PERFORMANCE RENEWAL & RECONTRACTING
uses the insights and information gained from the other phases.