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Diary tasks, Dashboard, AUTOMATION, MANUAL - Coggle Diagram
Diary tasks
Triage - AEP claim?
No - NFA
Yes - Triage for incapacity?
Yes - INA + request ACC45
Action plan(s)
No - request ACC45
Manual diary with tasks with due dates
Claim based
User based
ACC45 rec'd
Lodge claim
Establish cover
IRP(s)
Weekly monitoring
Review progress
Dashboard
New incidents & claims
Name
Date of accident
Unique identifier
link to actual record
Disputes
Name
Date recieved
Claim number
Status (e.g. Received / filed with Fairways / Hearing / Concluded)
Diary tasks
Due today
Due tomorrow
Overdue
Due over the next 7 days
List of recently opened claims
AUTOMATION
MANUAL