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Information System for Managers - Coggle Diagram
Information System for Managers
ERP
Advantages
Planning and analysis
Efficient
Business integration
Use of latest technology
Disadvantage
Costly failures
Time consuming
Huge investments in time and money
Slow to realize benefits
High risk implementations and operations
Challenges
Implementation Challenges
Changing scopes
Unrealistic expectations
big timelines
process redesigns
big budgets
Managing People
Top management support
Managing employee retention and relocation
Change management
Managing large team
Support / Maintenance challenges
Technology obsolesce
Applying updates
Choosing right people
Failure reasons
Wrong selection of software
Insufficient team resources
Lack of interest in training and change managemnet
Insufficient funding
Lack of testing
Lack of support from top management
Nexte generation Enterprise apps
integrate with mobile, social media, BI, cloud
SCM - Right amount of product to the destination at lowest cost
Processes
Gathering data
data Storage
data manipulation
Information processing
Single point of contact
Collaborating with partners
Information Sharing
Order details
Inventory level
Product delivery
Parts
Internal
Upstream
Downstream
Considerations
Bullwhip effect
Just in time
Safety stock
Inefficiency could be up to 25% OPEX
demand forecasting
Push strategy
Pull strategy
Internet driven SCM
Reduce time to market
reduce supply chain cost
improve delivery service
match supply to demand
reduce inventory level
Increase sales
Use assets more effectiely
CRM
Sales
Field sales
Web sales
Telephone sales
Store sales
Marketing
data analysis
marketing content
targeting
Customer service
Web self service
Telephone service
Types
Analytical CRM
Operational CRM
Social CRM
Enhance, Acquire, retain
business value of CRM
increased customer satisfaction
reduce direct marketing cost
effective marketing
lower cost of customer acquistion/retention
reduce churn
increased sales revenue
smart cities
smart govt
smart manufacturing
smart healthcare
smart transportation
smart infrastructrue
smart energy
smart farming
open data
mobility
digital citizens
Features
Smart Town planning
Smart Transportation/Mobility
Smart water/sanitation
Smart Infra
Smart Energy
Smart Education
Smart Building
Smart Security
IoT
Impact on business landscape
minimum downtime
targeted marketing
improved BI
New SOA
enhanced customer experience
creation of new demand
Application in SCM
Optimizing various processes
Collaboration
factory workflow
tracking
RFID - Expiry, pre-post-sales experience
Impact on SCM
Improved Inventory Management
Improved warehouse management
Real Time SCM
Improved logistics transparency
Impact on Environment monitoring
Water monitoring
Better weather prediction
Indicate radiation, hazardous chemical, air quality
Security Breaches
Take control
Steal data
Disrupt services
BIG Data
Velocity
Volume
Variety
Variability
Visulaization
Veracity
Value
Why IS ?
Support business ops
Support managerial decision making
Strategic planning
better comm
Optimum inventory
maintain records
Retail analytics framework
mechandizing
product ajacency
space allocation
store operatons
inventory
workforce
shrinkage
store perf
marketing
promotion
personalization
pricing
campaign
supply chain
logistics
inventory
suplier perf
demand forecast