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Week 8 - Coggle Diagram
Week 8
Emotional Intelligence: Self-Management Skills
Self-Awareness
Individiuals
Have the ability to understand emotions, strengths, weaknesses, needs and drives
Neither overly critical or unrealistically optimistic
Understand how their feelings affect other and their job performance
Identifying Self Aware People
Can speak about their emotions
Frank in admitting failure
Recognise their limitations and strengths
Self-Regulation
Not bound or controlled by feelings
Able to control their feelings and use them as an advantage
More likely to create a trusting and inclusive work environment
Motivation
Effective leaders
Desire to achieve beyond expectations
Not necessarily achieving for external rewards
Continuous attempt to raise the bar
Equipped to deal with failure
Strong passion
Can Emotional Intelligence be Learned?
Genetic Compontent
Limbic system (governing feelings, impulses and drives)
Learns best through motivation
Nuture
Increases in Age (not guaranteed)
Requires sincere desire and commitment
Emotional Intelligence: Relationship-Management Skills
Empathy
Considering other's feelings along with additional factors when making decisions
Why?
Increases reliance on teams
Rapid rate of globalisation
War on talent
Social Skill
Culminated with other dimensions of emotional intelligence
Core task is "managing relationships"
Influence others to move in a similar direction
What is Emotional Intelligence?
One’s ability to recognise, understand and manage their own emotions as well as those of others they interact with.
Why is it needed?
Effective leadership
Organisational success
Empirical evidence - supports a positive relationship