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Overview - Coggle Diagram
Overview
FUTURE CHALLENGES FOR KM
Political Issues Regarding Access
The Politics of Organizational Context and Culture
Future Challenges for KM
Shift to Knowledge-Based Assets
KM Research Issues
A Postmodern KM?
Concluding Thoughts
KM Models
The von Krogh and Roos Model of Organizational Epistemology
The Nonaka and Takeuchi Knowledge Spiral Model
The Choo Sense-making KM Model
The Wiig Model for Building and Using Knowledge
The Boisot I-Space KM Model
KNOWLEDGE SHARING AND COMMUNITIES
OF PRACTICE
The Social Nature of Knowledge
Knowledge-Sharing Communities
Obstacles to Knowledge Sharing
Organizational Learning and Social Capital
Strategic and Practical Implications of Knowledge Sharing
THE ROLE OF ORGANIZATIONAL CULTURE
Different Types of Cultures
Organizational Culture Analysis
Culture at the Foundation of KM
Cultural Transformation to a Knowledge-Sharing Culture
Organizational Maturity Models
KM STRATEGY AND METRICS
Knowledge Management Strategy
The Management of Organizational Memory
Balancing Innovation and Organizational Structure
Historical Overview of Metrics in KM
KM Metrics
INTRODUCTION TO KNOWLEDGE MANAGEMENT
IN THEORY AND PRACTICE
Brief History of KM
Two Major types of Knowledge
Concept Analysis Technique
Why KM is important today
KM Cycle
Zack KM Cycle
Bukowitz and Williams KM Cycle
McElroy KM Cycle
Wiig KM Cycle
KNOWLEDGE CAPTURE AND CODIFICATION
Tacit Knowledge Capture
Explicit Knowledge Codification
Strategic Implications of Knowledge Capture and Codification
Practical Implications of Knowledge Capture and Codification
KNOWLEDGE APPLICATION
Knowledge Application at the Individual Level
Knowledge Application at Group and Organizational Levels
Strategic and Practical Implications of Knowledge Application
KNOWLEDGE MANAGEMENT TOOLS
Knowledge Capture and Creation Tools
Knowledge Sharing and Dissemination Tools
Knowledge Sharing and Dissemination Tools
THE KM TEAM
Major Categories of KM Roles
KM Roles and Responsibilities within Organizations
The KM Profession