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TGO/PM/PPL/Staffing are informed that Sollers is not happy, Can be also…
TGO/PM/PPL/Staffing are informed that Sollers is not happy
talks
surveys
other Sollers/coach
Pre-Res ticket is created
Issue is not relevant
PPL rejects and inform proper Sollers
Issue is relevant
Other: money, project/atmospehre issues, too much work etc.
PPL team gathers more info and chooses proper actors to talk to Sollers
Staffing
PPL team gathers more info
decision on BLL and MOif we change Staffing
request rejected
PPL/chosen actor informs Sollers about rejection
request accepted
Staffing prepares recommendation for changes
reco to be discussed on Staffing sync with MPL/MTR
rejected
accepted
Sollers informed
Can be also disucssed with BLL/MO
Approach
Sources
Contact points