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Unit 2 AOS2 - Coggle Diagram

- - - - offers suggestions and possible solutions
      - more informal
      - focused on finding resolution
    - - unlawful discrimination
  - - - more informal
      - binding outcome
      - commonly used by large commercial companies
  - - - Between neighbours
      - divorce
      - property settlement
    - - usually no legal representation
      - more informal
- - - - Affordable
      - Efficient
      - Accessible
    - - Binding outcome
      - Informal process
  - - - Commence legal action against workplaces
      - Give advice to employer or employee to resolve issue
      - Investigate workplaces to determine liability
      - Provide mediation services to resolve workplace disputes
    - - Free services across Australia
      - Offers advice in an impartial and objective way
  - - - Advise government on consumer affair laws
      - Conciliate disputes within its jurisdiction
      - Provide information on consumer laws
    - - Free service
      - has website to help understand laws