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Knowledge Sharing & Communities of Practise - Coggle Diagram
Knowledge Sharing & Communities of Practise
Sociograms & Social Network Analysis
mapping & measuring of relationships between people, groups, organizations, computers, or other information
Process
Involves questionnaires and interviews
Analyzing the map and the problems and opportunities highlighted using interviews and/or workshops
Developing the survey methodology and designing the questionnaire.
Mapping the network again after a suitable period of time
Designing and implementing actions to bring about desired changes
Using a software mapping tool to visually map out the network
Surveying the individuals in the network to identify the relationships and knowledge flows between them
Clarifying objectives and formulating hypotheses and questions
Identifying the network of people to be analyzed
Community Yellow Pages
Create a profile of an individual's knowledge and connections between persons using
software
.
Kamoon's Connect
AskMe
Sopheon's Organik
Tacit's KnowledgeMail
Provide significant organizational benefit
Knowledge-Sharing Communities
Types of Communities
Joint enterprise
Mutual engagement
Shared repertoire
Knowledge Sharing in Virtual CoPs
Visible interaction
Create mutual awareness
Create mutual accountability
mutual engagement to knit group members more closely together
Social computing
Digital systems that draw upon social information and context to enhance the activity and performance of people, organizations, and systems
Social presence
How much of a sense members have that other people are present.
Obstacles to Knowledge Sharing
The Undernet
Best Knowledge flows
Existence of Climate of trust
Bidirectional knowledge exchange
credible views between senders & recievers
Implications of Knowledge Sharing
Connecting professionals across platforms, across distances
Standardizing professional practices.
Avoiding mistakes.
Leveraging best practices.
Reducing time to isolate talent.
Building reputation.
Taking on stewardship for strategic capabilities
Retain employees through communities of practice